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TUNE-IN to ADA Live! Episode 117: ADA and Effective Communication in Health Care Settings with the Department of Justice

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In This Episode

For people with hearing loss and deafness, communication barriers in health care result in the inability to understand critical health information. In the United States, about 1 in every 8 people of all ages has some form of hearing loss. Behind arthritis and heart disease, hearing loss is the third most common disability. (Source:

Hearing loss is most significant amongst seniors. The National Institute on Deafness and Other Communication Disorders reports that 1 in 3 seniors in the United States who are ages 65 to 74 have hearing loss, and nearly half of the seniors over age 75 have difficulty hearing. (Source: 

Also, according to a research report by CRICO Strategies in Fierce HealthCare, poor communication between patients and-health care providers resulted in 1,744 patient deaths and over 1.7 billion dollars in malpractice suits over five years (2009-2013).  

In this episode, we speak with two Assistant United States attorneys – Steve Gordon and Kara Sweet from the US Department of Justice – about the rights of people with hearing loss, Deafness, or other communication needs in health care settings. Our guests will also highlight cases and settlement agreements the U.S. Department of Justice has handled that deal with these rights under the Americans with Disabilities Act (ADA).

About ADA Live! 

The ADA Live! podcast and resources focus on the rights and responsibilities under the Americans with Disabilities Act (ADA). A new episode airs for 30-45 minutes on the first Wednesday of each month. ADA Live! is produced by the Southeast ADA Center, one of ten regional ADA Centers in the ADA National Network

No registration is required. You can submit your questions to ADA Live!, explore resources and the ADA Live! schedule plus connect to archived episodes on or download podcasts from

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The ADA Live! and Disability Rights Today podcasts are a cross-collaboration with the NIDILRR-funded Southeast ADA Center (#90DPAD0005-01-00), the Burton Blatt Institute (BBI) of Syracuse University, and the NIDILRR grant-funded Rehabilitation Research and Training Center (RRTC) –  Disability Inclusive Employment Practices (#90RTEM0006-01-00).