July 13, 2026
Source: Federal Communications Commission (FCC).
Comments Due: August 10, 2026
Reply Comments Due: September 8, 2026
On July 10, 2026, the FCC released a Public Notice announcing due dates for comments on implementation of Direct Video Calling (DVC) to Public Safey Answering Points (PSAPs or 911 Call Centers) in Next Generation 911 (NG911) systems. NG911 includes the ability for PSAPs to receive, process, and analyze “all types” of 911 requests for emergency assistance, including voice, text, video, and multimedia calls.
At the June 25, 2026, Open Meeting, the FCC adopted a Second Report and Order and Second Further Notice of Proposed Rulemaking (FNPRM) seeking comments on implementation of DVC-to-911 calls. The Second FNPRM seeks comment on:
- Benefits and costs of DVC for individuals who use American Sign Language and 911 Authorities;
- A DVC-to-911 pilot program; and,
- The technology and personnel necessary to implement DVC at PSAPs/911 Call Centers.
Link to Public Notice announcing comment due dates:
fcc.gov/document/ng911-fnprm-comment-dates-and-effective-date-new-rules
Link to Second Report and Order and Second FNPRM:
fcc.gov/document/fcc-modernizes-next-generation-911-reliability-and-interoperability-0
General information about NG911 is available at: Next Generation 911 (NG911) Services. For specific questions about this proceeding, contact Rachel Waxman, Deputy Division Chief, Policy and Licensing Division, Public Safety and Homeland Security Bureau, at (202) 418-1138 or Rachel.Waxman@fcc.gov. Individuals who use videophones and are fluent in American Sign Language may call the FCC’s ASL Consumer Support Line at 844-432-2275 (videophone).
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