Community feedback will allow cities to make equitable improvements to the parking experience
Passport, a transportation software and payments company, is teaming up with iAccess Life and SP+ to launch a survey designed to make parking environments more accessible. Beginning in December 2021, parkers in Atlanta can scan QR codes at select ADA parking spaces and rate their parking experiences. Feedback from each survey will be aggregated to allow all parties involved, including the City of Atlanta, to understand how well the current infrastructure supports the ADA community.
Parkers can locate the unique QR codes on ADA parking spaces across the City of Atlanta’s on-street parking program. After a user parks their vehicle, they simply scan the code using their smartphone and are prompted to fill out a survey. The survey questions are designed to rate each ADA space and include questions such as, “How easy was it to locate an ADA parking space?” and “How easy was it to access the sidewalk?”