October 19, 2021
Source: Internal Revenue Service (IRS)
All taxpayers should receive tax information in a format that is accessible to them. The IRS Alternative Media Center provides resources and accessibility services to taxpayers with disabilities.
Tax-related content is available in a variety of formats for use with assistive technology such as screen reading software, refreshable Braille displays and voice recognition software.
Hundreds of tax forms and publications can be viewed or downloaded in alternative formats including:
- Braille ready files
- Browser-friendly HTML
- Accessible PDF
- Large print PDF
The AMC is working to make IRS resources and information as accessible as possible. However, not every product is available in every alternative format.
How to get accessible tax products
People who need an alternative tax product can download it from the IRS Accessible Forms and Publications page on IRS.gov. They can also request Braille or large print copies by calling the IRS at 800-829-3676.
How to request tax notices and letters in Braille or large print
Any taxpayer receives an IRS notice or letter that they need in Braille or large print can do one of the following:
- Call the IRS at 800-829-1040.
- Fax their notice with a cover sheet to the AMC at 855-473-2006. The cover sheet should include their name, address, phone number and the preferred format of the document.
- Mail their notice or letter with a note stating their preferred format to
IRS Alternative Media Center
400 N. 8th St., Room G39
Richmond, VA 23219
Upcoming enhancements to accessibility services for taxpayers
Beginning January 31, 2022, taxpayers can elect to receive their post-filing tax notices in Braille, large print, audio or electronic formats. This includes notices about additional taxes or penalties owed.
Taxpayers can complete Form 9000, Alternative Media Preference, and include it with their tax return, mail it as a stand-alone form to the IRS or contact customer service at 800-829-1040 to make an election. The new Form 9000 in English will be available in early December. A Spanish version will be available in January 2022.
How to get answers about IRS accessibility services
If a taxpayer has questions about IRS accessibility services, they can contact the Accessibility Helpline at 833-690-0598. Help for multilingual taxpayers is also available on the helpline through the over-the-phone interpreter service. The new helpline does not have access to taxpayers’ IRS accounts. Those needing help with tax law, refunds or other account related issues, should visit the Let Us Help You page on the IRS.gov website.
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