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Hoteling While Disabled – Please Share Your Story by June 30

June 1, 2023
Source: Disability Rights Education and Defense Fund (DREDF)

  • Ever frustrated because a hotel website doesn’t provide enough – or any – information to reserve the accessible room you need? 
  • Tired of having to call and get the run-around just to find out which room has the right accessibility features?
  • How about that time you showed up, and they’d given away the accessible room or turned out not to have one after all? 

The Disability Rights Education and Defense Fund, Paralyzed Veterans of America, the National Disability Rights Network, The Arc, and the law firm of Fox & Robertson are gathering stories to present in a brief to the Supreme Court.

We want to hear about your experiences! The United States Supreme Court is hearing a case, Acheson Hotels, LLC v. Laufer, about whether a person who investigates hotel websites – sometimes called a “tester” – should be allowed to sue when the website does not include required information about accessible rooms and accommodations. Testers are an extremely important way for the disability community to enforce the Americans with Disabilities Act (ADA), so it’s important that we win this case. 

We are writing a brief to the Court; we would like to include as many stories as possible about the realities of traveling while disabled — specifically, how hard it is to make hotel reservations and secure a room with accessibility features because of a lack of information about accessible features on the website.

You can help us inform the Court by sharing your experiences traveling while disabled.

Submissions are accepted through June 30, 2023.

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