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FCC Asks Consumers to Share Their Broadband Access Experiences

January 30, 2023
Source: Federal Communications Commission (FCC)

On January 25, 2023, the FCC’s Task Force to Prevent Digital Discrimination announced that it is offering consumers an opportunity to share their stories and experiences in obtaining broadband internet access. Last month, the Commission adopted a Notice of Proposed Rulemaking (NPRM) looking to implement rules to prevent and eliminate digital discrimination to ensure equal access to broadband internet service.

Consumer stories will help the FCC understand when, where, and why digital discrimination happens and will provide important insight for its work going forward.

Consumers may provide their stories by visiting:

Links to the Press Release:





Comment and reply comments regarding the NPRM are due on February 21, 2023, and March 21, 2023, respectively.  For more information about the NPRM, visit

For more information about the Task Force’s work, visit the Task Force’s webpage at: Interested stakeholders also can use this webpage to request meetings with the Task Force. Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432‐2275.