The ADA at Work: Real Stories of Accommodation in Action

Date: Tuesday, September 15, 2026

Time: 2:00 PM – 3:30 PM [Eastern] / 1:00 PM – 2:30 PM [Central]

Registration:
Series: ADA Audio Webinars
Register for the free Webinar: September 15

Host: Great Lakes ADA Center, and the ADA National Network (ADANN).

Description

When it comes to ADA in the workplace, the real test isn’t policy—it’s practice. In this session, Great Lakes ADA Center staff share memorable technical assistance calls that reveal the messy, human side of accommodation requests. From transportation barriers and service animals to parking, job coaches, policy modifications, and ADA leave, these stories show how Title I plays out on the ground—and what strategies actually work when compliance meets real-world challenges.

This webinar will include video remote interpreting (VRI) and real-time captioning.

Participants may submit questions in advance of the webinar during the registration process or may ask questions during the live session.

Certificates and Credit

• Certificate of Attendance: 1.5 Credit hours
• ADA Coordinator Certification: 1.5 Credit hours.

Speakers

• Kelley Frake, Program Coordinator of Technical Assistance, Great Lakes ADA Center
• Marcy Hintzman, ADA Coordinator, University of Illinois Chicago (UIC)

Contact and Question

Great Lakes ADA Center
Phone: 1-877-232-1990 (Voice/TTY)
Email webinars@adaconferences.org
Web: accessibilityonline.org/ada-audio