ADA National Network Learning Session: Healthcare and Civil Rights During the COVID-19 Pandemic: HHS Office for Civil Rights on Telehealth and Effective Communication

ADA National Network Webinar Series: Health Care and the ADA-Inclusion of Persons with Disabilities
October 27, 2022
2:30 pm – 4:00 pm, Eastern time; 1:30 pm -3:00 pm, Central time.

Register for the webinar:

People with disabilities have encountered numerous hardships during the COVID-19 public health emergency, including discrimination in the healthcare system. While the increased use of telehealth has opened lines to health care that may not have been available or practical for numerous populations in the past, it has also highlighted accessibility issues. This webinar will discuss recent guidance and enforcement actions from HHS [or the U.S. Department of Health and Human Services], including Guidance on Nondiscrimination in Telehealth: Federal Protections to Ensure Accessibility to People with Disabilities and Limited English Proficient Persons.

Join us to learn more about the application of civil rights laws prohibiting discrimination on the basis of disability during the COVID-19 public health emergency and other key health policy issues that impact people with disabilities.

Learning objectives:
This workshop will cover:

  • Discuss civil rights laws that protect against discrimination on the basis of disability and how they apply during the COVID-19 public health emergency.
  • Learn about issues identified during the public health emergency and guidance issued by HHS to help recipients and providers understand their rights and obligations, respectively.
  • Learn how to submit a complaint to HHS if you think your rights have been violated.

John Thompson, is a Civil Rights Analyst in the Civil Rights Division of the Office for Civil Rights at HHS. He is an attorney and a Presidential Management Fellow. Throughout his career in the Federal government, John has investigated and helped resolve allegations of disability discrimination, drafted regulatory and guidance documents on disability rights issues, and provided technical assistance and outreach on a number of civil rights issues.

This webinar series is sponsored by Pacific ADA Center and ADA National Network (ADANN).
For help, contact Pacific ADA Center at 1-510-285-5600 (Voice/TTY) or email

All webinars include captioning. Requests for sign language interpreters must be made the Monday before the webinar to

These 90-minute webinars are delivered by the Pacific ADA Center using the Zoom webinar platform. All webinars will be captioned, recorded, and archived. This program is delivered using both the webinar platform and the telephone (additional charges may apply). Real-time captioning is available on the webinar platform.

To see all of the Pacific ADA Webinar Series sessions, go to