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X-ORIGINAL-URL:https://adasoutheast.org/
X-WR-CALNAME:Southeast ADA Center
X-WR-CALDESC:Information, Guidance and Training on the Americans with Disabilities Act
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DTSTART;TZID=UTC:20250123T100000
DTEND;TZID=UTC:20250123T110000
DTSTAMP:20250102T160900
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CREATED:20250102
LAST-MODIFIED:20250418
PRIORITY:5
TRANSP:OPAQUE
SUMMARY:Service Animals: Beyond the Two Allowable Questions
DESCRIPTION:4th Thursday ADA Talks 2025\nDate: January 23, 2025 \nThis is the first of ten webinars held monthly in the 4th Thursday ADA Talks from January to October 2025.\nREGISTER: 4th Thursday ADA Talks 2025\nor use the link: https://bit.ly/4th-thursday-ada-talks-2025\nTime (60 minutes) \n10:00 – 11:00 am [Eastern] / 9:00 – 10:00 am [Central] / 8:00 – 9:00 am [Mountain] / 7:00 – 8:00 am [Pacific]\nIn This Webinar\nCustomers are barking at you and staff say they can’t do anything. What laws apply when a customer is accompanied by a service animal in a business? What does the Americans with Disabilities Act (ADA) say about service animals? Should businesses have policies and procedures in place when service animals are present in the business? How do we communicate with customers and staff? Where can we find the answers? What are the current issues and trends regarding service animals?\nComplying with the law and managing expectations are the cornerstones of great customer service and organizational leadership. In this webinar, we will examine real world scenarios to help supervisors, managers, owners, decision makers, and service animal handlers develop skills to make sure things are “under control” when service animals are present.\nPresenter\nLaura Lee Putzback, ADAC\nService Dog Alliance of Florida\nHosts\nUniversity of Kentucky Human Development Institute (HDI), Southeast ADA Center, Burton Blatt Institute (BBI) at Syracuse University.\nWebinar Format\n\nWe use Zoom for our virtual platform.\nAudio is provided through the virtual platform or by phone.\nReal-time captioning and American Sign Language (ASL) interpreting available during the webinar.\nThe webinar will be recorded for archival purposes.\n\nCertificate of Participation\nFor this webinar to receive credit:\n\nYou must be registered and complete the Post Test Eval.\nYou must attend the entire session (live or archive).\n\nRegister\n4th Thursday ADA Talks 2025\nor use the link: https://bit.ly/4th-thursday-ada-talks-2025\nLearn More and Archives\n4th Thursday ADA Talks 2025\nweb: disabilitywebinars.org/archives/ada-talks/\n
URL:https://adasoutheast.org/events/service-animals-beyond-the-two-allowable-questions/
CATEGORIES:Webinar
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