About Us

What is Tax Access?

The Tax Access project is designed to provide a “safe place” where Volunteer Income Tax Assistance (VITA) site coordinators and volunteers can ask questions and find resources on how to serve people with disabilities more effectively. The Tax Access project focuses on disability issues related to VITA services including facility access, program accessibility, and customer service.

Tax Access is a collaborative effort of National Disability Institute (NDI) and the Southeast ADA Center – a project of the Burton Blatt Institute (BBI) at Syracuse University that answers questions, provides training and materials about the Americans with Disabilities Act (ADA). Tax Access is part of NDI's participation in the MyFreeTaxes Partnership among Goodwill Industries International and the United Way Worldwide. The MyFreeTaxes Partnership provides free online and in-person federal and state tax preparation in all 50 U.S. states and the District of Columbia for individuals and families earning $58,000 or less per year. The MyFreeTaxes Partnership is sponsored by the Walmart Foundation.

Who should use Tax Access?

  • Tax Coalitions
  • Site Coordinators
  • VITA Volunteers
  • MyFreeTaxes/FSA Sites

Why should VITA sites and volunteers use Tax Access?

It is a “safe and confidential place” for VITA Site Coordinators and volunteers to ask disability related questions. This “safe place” includes:

  • Access to ADA Information Specialists via toll free hotline at 1-800-949-4232 and by .

It also includes resources and publications available online and for download. Examples include:

How to use and contact Tax Access?

All requests for information via phone or submitted online are strictly confidential.

  • to the Southeast ADA Center.
  • Call 1-800-949-4232 to speak to a trained ADA Specialist.
    (When calling, please identify yourself as calling regarding the Tax Access project and/or from a VITA site.)
  • Visit Tax Access website to access information and resources at adasoutheast.org/taxaccess .

Design of Website

We strive to ensure that this website is as aesthetically pleasing, easy to use, and accessible to the widest audience possible. The website for the Tax Access Project is developed and maintained by the Southeast ADA Center, one of ten regional centers in the ADA National Network that are a comprehensive resource on the Americans with Disabilities Act (ADA), providing up-to-date Information, Publications, customized Training, and Education on issues in employment, state and local government services, public accommodations, and communications. We also offer Resources and Referral to state and local organizations, and work closely to assist Local Capacity Building efforts.

For questions on accessible web design or problems in using this website:
Southeast ADA Center
Email: adasoutheast@law.syr.edu
Phone: 404-541-9001
Web: adasoutheast.org

Alternate formats are available upon request.

To view some file types:

Copyright Permission

Duplication and sharing is encouraged.
Credit: National Disability Institute (NDI) - Tax Access (ADAsoutheast.org/taxaccess).


The Tax Access project provides external links as a courtesy and does not endorse, take responsibility, or exercise control of the organization nor vouch for the accuracy of the contents of the destination link. Accessibility cannot be guaranteed for external websites.

Learn About...

Ask Your Questions

phone 1-800-949-4232

email adasoutheast@syr.edu